Returns & Refund Policy

You have the right to cancel any order and return items bought online within 14 calendar days of receiving the item, for a full refund of the product.


You must return the item, in a salable condition within 14 days, at which point you will receive a full refund of the product to the original card used, usually within 5 working days.mYou can inform us by phoning us on 01789 266333 or by filling out the contact form online.


If an item becomes faulty after 14 working days following receipt, please contact us on 01789 266333 to arrange a repair or return.


Items can only be returned, to our premises 39a Campden Road, Meon Vale Business Park, Long Marston, CV37 8QR during working hours, at the buyers cost, if the return has been authorized by Avon Equipment first.